Privacy Policy
At Coincraft, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. We are committed to transparency and ensuring you have control over your personal data.
Last updated: December 20, 2025
Information We Collect
Information You Provide
When you interact with our website, you may choose to provide us with certain information, including:
- Name and contact details when you fill out our contact form or inquire about our services
- Project details and requirements when you discuss potential collaborations with us
- Any other information you voluntarily choose to share through communications with us
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, such as:
- IP address and general geographic location
- Browser type, operating system, and device information
- Pages visited, time spent on pages, and navigation patterns
- Referring website or source that directed you to our site
- Date and time of your visit
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience and gather information about website usage. For detailed information about our use of cookies and how to manage them, please review our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
- Responding to your inquiries and providing information about our services
- Processing and managing project requests and collaborations
- Improving our website functionality and user experience
- Analyzing website usage patterns to optimize content and design
- Sending relevant communications about our services if you have opted in to receive them
- Complying with legal obligations and protecting our rights
- Preventing fraud and maintaining website security
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Your consent when you voluntarily provide information or accept cookies
- Contractual necessity when processing is required to fulfill a service you've requested
- Legitimate interests in operating and improving our business, provided these interests do not override your rights
- Legal compliance when required by applicable laws and regulations
Data Sharing and Third Parties
We do not sell your personal information to third parties. However, we may share your data in the following circumstances:
- With service providers who assist us in operating our website and conducting our business, such as hosting providers and analytics services
- With professional advisors including lawyers, accountants, and consultants when necessary
- When required by law, such as in response to a court order or legal process
- To protect our rights, property, or safety, or that of others
- In connection with a business transaction such as a merger or acquisition
Any third parties we work with are required to maintain appropriate security measures and use your data only for the purposes we specify.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using secure protocols
- Regular security assessments and updates to our systems
- Access controls limiting who can view and handle personal data
- Employee training on data protection and security practices
- Monitoring for suspicious activity and potential security breaches
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to maintaining the highest standards of data protection.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the nature of the data, the purposes for which it was collected, and applicable legal requirements. Once data is no longer needed, we securely delete or anonymize it.
Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data in certain circumstances
- Restriction: Request that we limit how we use your data
- Data Portability: Receive your data in a structured, commonly used format
- Object: Object to processing of your data based on legitimate interests
- Withdraw Consent: Withdraw consent for data processing at any time where we rely on consent
To exercise any of these rights, please contact us using the information provided on our contact page. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
International Data Transfers
If you are accessing our website from outside the European Economic Area, please note that your information may be transferred to, stored, and processed in countries that may not have the same data protection laws as your jurisdiction. We take appropriate measures to ensure that your data receives adequate protection wherever it is processed, including implementing standard contractual clauses and other safeguards approved by relevant authorities.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the date at the top of this policy and may provide additional notice through our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly and in accordance with applicable law.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we're here to help. Please don't hesitate to reach out to us.
Contact Us